When it comes to protecting your home from hurricanes, choosing the right company for impact windows is just as important as the windows themselves. The right installer ensures your home stays secure, energy-efficient, and up to code, while the wrong choice can leave you with leaks, structural issues, and wasted money. But with so many companies out there, how do you know who to trust?
This guide will walk you through everything you need to look for, the red flags to avoid, and how to confidently choose the best company for hurricane impact windows.
Why Choosing the Right Company Matters
Hurricane impact windows aren’t just another home upgrade. They’re an investment in safety, energy efficiency, and long-term durability. A great company will bring the following to the table when it comes to installing these windows:
- Use high-quality materials – Not all impact windows are the same. A reliable company will work with trusted manufacturers.
- Ensure proper installation – Even the best windows won’t protect your home if they’re installed poorly.
- Follow building codes – Regulations for hurricane windows vary by location. A good company ensures compliance.
- Offer strong warranties – If a company isn’t backing its work with a solid warranty, that’s a red flag.
Now, let’s get into the key factors that will help you pick the right one.
1. Check for Licensing and Certifications
Reputable impact window companies should have proper licensing and certifications for your state. This ensures they meet the necessary standards for installation and compliance with local building codes. Look for:
- A valid contractor’s license in your state
- Certifications from industry organizations, such as the American Architectural Manufacturers Association (AAMA)
- Insurance coverage, including liability and workers’ compensation
If a company hesitates to provide proof of licensing, consider it a major red flag.
2. Look at Their Experience and Track Record
Longevity in the business matters. Companies with years of experience tend to have refined their processes, trained their teams well, and handled a variety of installation challenges.
Check how long they’ve been in business and whether they specialize in hurricane impact windows. A company that mainly installs standard windows may not have the expertise required for hurricane-grade products.
3. Read Real Customer Reviews (Not Just Testimonials)
Testimonials on a company’s website are hand-picked. Instead, look at third-party review sites like Google, Better Business Bureau (BBB), or Angi. What should you pay attention to?
- Consistent positive feedback – A few negative reviews are normal, but a pattern of complaints is a warning sign.
- Responsiveness to issues – Does the company respond professionally to negative reviews? A good company addresses problems rather than ignoring them.
- Details on installation quality – Look for reviews that specifically mention the installation process, timeliness, and overall experience.
4. Compare Multiple Quotes (and Watch for Lowball Offers)
Never go with the first quote you receive. Getting at least three estimates gives you a better sense of pricing and helps you avoid getting overcharged—or worse, undercharged.
If a company’s quote is drastically lower than the others, that’s a warning sign. They could be cutting corners on materials or installation, which can lead to serious issues down the line. Always ask for a breakdown of the quote so you know exactly what you’re paying for.
5. Check the Warranty – Both Product and Installation
Not all warranties are created equal. The best impact window companies will offer:
- A manufacturer’s warranty on the windows themselves (typically 10-20 years or more)
- An installation warranty covering the labor and workmanship (should be at least 1-5 years)
A company that doesn’t offer an installation warranty isn’t confident in its work. Move on.
6. Ask About Permits and Building Codes
Hurricane impact windows must meet specific building codes, and in many cases, you’ll need a permit for installation. A professional company will handle all the permitting for you.
If they tell you that a permit isn’t necessary, double-check with your local building department. Companies that cut corners on permits might be skimping on quality elsewhere too.
7. Visit Their Showroom (or Ask for Product Samples)
If possible, visit a company’s showroom to see their products in person. This gives you a chance to:
- Compare different styles and materials
- Inspect the quality up close
- Speak directly with staff about options
If an in-person visit isn’t possible, ask if they can provide product samples or a virtual consultation. A reputable company will be happy to accommodate you.
8. Evaluate Their Customer Service
How a company treats you during the sales process is a preview of what working with them will be like. Are they patient and informative, or do they push for a quick sale? Do they answer your questions thoroughly or seem annoyed by them?
Excellent customer service means they care about their reputation and want you to feel confident in your decision. If you feel pressured or ignored, walk away.
9. Check Their Installation Process
A top-tier impact window company will have a clear, well-documented installation process. Ask them to explain how they:
- Seal the windows to prevent leaks
- Ensure structural integrity
- Handle cleanup after installation
They should also provide a timeline for installation and let you know what to expect throughout the process.
10. Look for Financing or Payment Plan Options
Impact windows are a big investment. Many reputable companies offer financing or flexible payment plans to make the process more affordable. If a company doesn’t provide options or requires full payment upfront, that could be a red flag.
Finding the Right Company is Worth the Effort
Choosing the right company for hurricane impact windows isn’t just about price—it’s about trust, quality, and long-term peace of mind. By checking for licenses, comparing reviews, asking about warranties, and evaluating customer service, you’ll be able to separate the top-tier companies from the rest. Take your time, do your research, and don’t settle for anything less than the best.
